Shipping policy
🌍 International Shipping
Our products are dispatched from international suppliers; therefore, delivery times may vary depending on the destination country and the supplier's logistics.
• Estimated delivery time: 7–15 business days.
• Orders are typically processed within 1–3 business days following payment confirmation.
• Delivery times may be affected by customs clearance or external delays beyond our control.
📦 Shipping Costs
Shipping costs are automatically calculated at checkout based on the customer's delivery address.
• Standard Shipping: May be free of charge above a certain order value (where applicable).
• Expedited or Express Shipping: Any additional costs will be clearly displayed before the purchase is confirmed.
🔄 Order Tracking
All orders will be assigned a tracking number, allowing you to monitor the status of your shipment online.
• You may receive email notifications with shipping updates.
• In the event of delays, our customer service team is available to assist you.
⚠️ Important Information
• Taxes and Duties: As these are international shipments, the customer may be subject to import taxes, duties, or customs fees in accordance with their country's legislation.
• Third-Party Delays: We are not responsible for delays caused by customs processes or external carriers.
• Address Accuracy: Please ensure that all shipping information provided is correct to avoid delivery incidents or returns.
📩 Contact Us
If you have any questions regarding your shipment or require assistance, please contact us via email, including your order number for reference.
By placing an order, the customer acknowledges and accepts these shipping and logistics conditions.